Shipping Times
Orders are processed and shipped within 1-3 business days of purchase. Delivery times vary depending on location. Estimated delivery times are as follows:
- Poland: 2-5 business days
- Europe: 5-10 business days
- Rest of the world: 10-15 business days
- Your delivery sometimes may depends if the there is unexpected situation where it can last to maximum 14 days. This happens due to unexpected situation.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as your location.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package online.
Lost or Damaged Packages
In the rare event that your package is lost or damaged in transit, please contact us at [Nexann@nexann.com] with your order number and a description of the issue. We will work with the shipping carrier to resolve the issue as quickly as possible.
Shipping Delay
Your delivery sometimes may depends if the there is unexpected situation where it can last to maximum 14 days. This happens due to unexpected situation.
Returns
If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange. Please contact us at [[Nexann@nexann.com] to initiate a return.
Contact Us
If you have any questions about our Shipping Policy, please contact us at [Nexann@nexann.com].